Refund Policy
Please review our refund, cancellation and subscription terms before purchasing a service from JR Research.
1. Introduction
This Refund Policy explains how refund and cancellation requests relating to JR Research services and subscriptions are handled.
By purchasing a service, you acknowledge that you have reviewed the applicable subscription details, service terms and this policy.
2. Before Making a Payment
Customers should carefully review the service description, subscription duration, applicable fee and delivery method before completing a payment.
If you need clarification about a service or subscription, please contact us before purchasing.
3. Refund Eligibility
Refund requests will be reviewed individually based on the circumstances of the transaction, the service status, the published subscription terms and applicable law.
Requests may be considered in circumstances such as:
- A verified duplicate payment for the same order.
- A payment received successfully but the purchased service was not provided, where a refund is due.
- An incorrect charge or payment processing error verified from transaction records.
- Other circumstances where a refund is required by applicable law or the agreed service terms.
Investment losses, changes in market conditions or dissatisfaction with market outcomes do not by themselves establish a right to a refund. This does not affect any refund or other rights required by applicable law or the agreed service terms.
4. Subscription Cancellation
Customers who wish to cancel a subscription should contact us using the details provided below and include their registered contact information and transaction reference.
Cancellation stops future service access or renewal only as applicable to the relevant subscription arrangement. It does not automatically guarantee a refund for a payment already made.
Any applicable cancellation rights, notice periods and refund entitlements will be determined by the disclosed subscription terms and applicable law.
5. Non-Delivery or Technical Issues
If you have paid for a service but have not received the expected access or delivery, please contact us so that we can verify the payment and investigate the issue.
Where appropriate, we may resolve the issue by restoring access, arranging delivery or processing a refund in accordance with the applicable terms and law.
6. How to Request a Refund
Please follow these steps:
- Email us using the contact details on this page.
- Include your name, registered email or phone number, service purchased and transaction reference.
- Explain the reason for your request and provide relevant payment evidence if necessary.
- Allow reasonable time for us to review the request and respond.
Please do not send passwords, full card details, PINs or OTPs in your refund request.
7. Refund Processing
If a refund is approved, it will generally be processed through the original payment method where supported, or another lawful method agreed with the customer.
The time taken for the amount to appear in your account may depend on the payment provider, bank and payment method. Any specific processing timeline communicated for your transaction will apply where relevant.
8. Incorrect or Duplicate Payments
If you believe you have been charged incorrectly or charged more than once, please contact us with the transaction references and payment dates. We will verify the details before deciding the appropriate corrective action.
9. Policy Updates
JR Research may update this policy when necessary to reflect changes in services, payment arrangements or applicable legal requirements. The latest version will be published on this page.
10. Contact Us
For refund, payment or cancellation-related queries, please contact JR Research:
Email: amitsinghra2026@gmail.com
Website: https://jrresearch.in/