Privacy Policy

1. Introduction

JR Research respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored and shared when you visit jrresearch.in or contact us regarding our services.

By using our website, you acknowledge this policy. Where consent is legally required, we will seek consent as applicable.

2. Information We May Collect

Depending on how you interact with our website, we may collect:

• Contact information: Name, email address and phone number if you provide them.
• Enquiry information: Details you submit through contact forms or service enquiries.
• Subscription information: Relevant details needed to manage a subscription or deliver a requested service.
• Payment-related information: Transaction status or reference details where needed. Payment card credentials should be handled by the relevant payment provider, not unnecessarily collected by us.
• Technical information: Browser type, device information, approximate usage data and website activity where collected through logs or analytics.

We aim to collect only information reasonably needed for the relevant purpose.

3. How We Use Your Information

Your information may be used to:

• Respond to enquiries and provide customer support.
• Manage subscriptions and requested services.
• Send research-related communications or service updates you have requested.
• Process or verify payments through applicable service providers.
• Maintain website security and improve website performance.
• Meet legal, regulatory, accounting and record-keeping obligations.
• Prevent fraud, misuse and unauthorised activity.

4. WhatsApp, Email and Other Communications

If you contact us or request service delivery through email, WhatsApp or another communication channel, we may use the contact details you provide to respond and deliver relevant service information.

These services are operated by third parties and may process information under their own privacy policies and terms. Please avoid sharing passwords, payment credentials or unnecessary sensitive personal information through messages.

5. Cookies and Analytics

Our website or its service providers may use cookies and similar technologies to support website functionality, understand traffic and improve user experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features. Where required, consent will be obtained before using non-essential cookies or tracking technologies.

6. Sharing of Information

We do not treat personal information as a product for sale. We may share relevant information only where reasonably necessary and lawful, including with:

• Website hosting and technical service providers.
• Payment processors, where a transaction requires them.
• Communication or service-delivery providers.
• Professional advisers or auditors where appropriate.
• Government, regulatory or law-enforcement authorities where legally required.

We expect service providers handling information on our behalf to use appropriate safeguards and act within their authorised purposes.

7. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed completely secure. Please contact us if you believe your information has been used improperly in connection with our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, or for the period required by applicable law, regulatory requirements and legitimate record-keeping needs.

When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable requirements.

9. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights to request access to, correction of or deletion of personal information, withdraw consent where consent is the basis for processing, or raise a privacy concern.

Requests may be subject to identity verification, applicable legal requirements and lawful retention obligations. You can contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control their content, security or privacy practices. Please review the relevant third-party policies before providing your information.

11. Children's Privacy

Our services are not intended to knowingly collect personal information from children in circumstances where such collection is prohibited. If you believe a child has provided personal information improperly, please contact us so the matter can be reviewed.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, services, data practices or applicable legal requirements. The latest version and its update date will be published on this page.

Please review this page periodically.

13. Related Policies

• Terms & Conditions
• Refund Policy
• Disclosures
• Grievance Redressal