Grievance Redressal

1. Our Commitment

JR Research is committed to handling investor grievances fairly and transparently, in accordance with applicable laws, regulatory requirements and its relevant service obligations.

If you have a concern regarding our research services, subscription, communication or another service-related matter, please use the process described below.

2. How to Submit a Complaint

To help us review your concern, please include the following information in your complaint:

1. Your name and registered contact details.
2. A clear description of the issue or grievance.
3. Relevant subscription, service or transaction reference, if applicable.
4. The date of the incident and any relevant correspondence.
5. Supporting documents where reasonably necessary.

3. Complaint Contact Details

Please use the contact information below to raise a complaint with JR Research.

4. Complaint Escalation

If your complaint is not resolved satisfactorily through the concerned Research Analyst, you may use the applicable regulatory grievance mechanism.

Investors can visit the official SEBI SCORES platform to review the process and submit a complaint where eligible.

Please follow the current instructions and eligibility requirements displayed on the official platform.

5. Related Investor Information

• Investor Charter
• Complaint Data
• Disclosures
• Terms & Conditions
• Privacy Policy

6. Important Information

Complaints will be handled in accordance with the applicable regulatory requirements and prescribed timelines. Any specific response or resolution period should be confirmed against the rules applicable to the registered Research Analyst.

This page provides general grievance information and does not replace any mandatory regulatory disclosure or prescribed complaint-handling procedure.